How long is shipping?
Handling normally takes 1–2 business days after payment authorization; estimated carrier transit is another 4–6 business days after dispatch. The Shipping Policy explains delays and tracking.
Can I change my mind?
Yes. Request a return within 30 days of delivery for an eligible new, unused, non-defective item. Defective, damaged, wrong, incomplete, and materially misdescribed products are also reviewed; exchanges are accepted subject to review and stock.
How do I send a return?
Request approval before mailing. A free prepaid label is already in the parcel; ask us for help if it is missing. There is no restocking fee on eligible approved returns. See the Refund Policy for conditions.
When does a refund start?
We process or initiate an approved refund to the original payment method within 10 days. Posting by a bank or card provider may take longer. For order-specific help, use Contact Us.